Articles

 "550 Authentication is Required for Relay" when Sending Email

Problem: Emails sent from an email client, like Microsoft Outlook or Outlook Express, result in...

 Export or backup email, contacts, and calendar to an Outlook .pst file

Export or backup email, contacts, and calendar to an Outlook .pst file Outlook for Office 365...

 How to Login to SmarterMail Email via a Web Browser

Access your Pen Publishing Interactive SmarterMail e-mail via a web browser following these...

 How to Setup SmarterMail Email on an Android device

Set-up your Pen Publishing Interactive SmarterMail e-mail on your Android device following these...

 How to Setup SmarterMail Email on iPhone and iPad

Set-up your Pen Publishing Interactive SmarterMail e-mail on your iPhone or iPad following these...

 How to Update SmarterMail Email Settings in Outlook

Update your Pen Publishing Interactive SmarterMail e-mail in Microsoft Outlook following these...

 How to Update SmarterMail Email Settings on iPhone and iPad

Update your Pen Publishing Interactive SmarterMail e-mail settings on your iPhone or iPad...

 How to Update SmarterMail Email on an Android device

Update your Pen Publishing Interactive SmarterMail e-mail on your Android device following these...

 How to Update SmarterMail POP Email Settings in Outlook

Update your Pen Publishing Interactive SmarterMail POP e-mail settings in Microsoft Outlook...

 IMAP Folders are not displaying in Outlook

When an account is setup as IMAP in Outlook sometimes the folders do not display.  To get the...

 Import email, contacts, and calendar from an Outlook .pst file

These instructions assume you've already exported your Outlook email, contacts, and calendar from...

 Message Stuck In Outbox

Message stuck in Outbox It doesn’t happen too often but when a message is stuck in the...

 Setting up a email account in Windows Mail using IMAP

If you're setting up Windows Mail for the first time, when you open the client you'll see the...

 Syncronize contacts, Calendar on iPhone - CalDAV, CardDAV

CardDAV for Address Book Follow these steps to set up sync through CardDav: Settings...

 Syncronize contacts, notes, and calendar using SyncML

To synchronize contacts via SyncML, users need to install the Funambol SyncML client to their...

 Turn off Focused Inbox in Outlook

This article provides instruction on how to turn off Focused Inbox in Outlook 2016, Outlook on...

 View Mailbox Usage Report as Global Office 365 Admin

Office 365 Reports in the Admin Center - Mailbox usage...

 What SMTP port should I use

port 587 is the preferred port for mail submission.

 ZixMail Standalone client installation

The download for the ZixMail Standalone client can be found at...