Knowledgebase

1. If you're setting up Windows Mail for the first time, when you open the client you'll see the option to "Add your email accounts". Otherwise, simply bring up the Mail settings, click on Accounts and Add an Account.
2. As you're setting up an IMAP account, click on the Other Account (Connect) option.
3. Select IMAP and click Connect
4. If you have auto-discovery set up, you can simply add in your full email address and password, then click Connect.
5. If you don't have auto-discovery set up, click on the "Show more details" link
6. With the details expanded, you will have the ability to add a bit more detail for the account:
   • Email address - your full email address
   • Username - your FULL email address
   • Password - your email password
   • Incoming (IMAP) email server - the URL of your mail server is mail.ppi.net
   • Port - the default port you're using. Windows Mail will automatically add in the default port for SSL and non-SSL IMAP connections. However, you can modify this if you're using an alternate port.
   • Incoming server requires SSL - check for requiring an SSL connection, uncheck if you do NOT want to use SSL.
   • Outgoing (SMTP) email server - the URL of your mail server smtp.ppi.net
   • Port - the default port you're using. Windows Mail will automatically add in the default port for SSL and non-SSL SMTP connections. However, you can modify this if you're using an alternate port.
   • outgoing server requires SSL - check for requiring an SSL connection, uncheck if you do NOT want to use SSL.
   • Outgoing server requires authentication - check if you're using SMTP authentication for sending email.
   • Use the same username and password to send and receive email - check if your full email address is required for both sending and receiving email. If NOT, uncheck and add in information as needed.
7. Click Connect

It may take a few seconds but your account should come up and start syncing your mail. Remember, IMAP is only for syncing email, NOT calendars or contacts. After everything syncs up, your Windows Mail client will begin working.