Knowledgebase

How to Update SmarterMail Email Settings on iPhone and iPad

Update your Pen Publishing Interactive SmarterMail e-mail settings on your iPhone or iPad following these simple steps.


  1. Tap Settings.
  2. Tap Passwords & Accounts.


  3. Find and Tap the Account you want to update settings for.

  4. Under IMAP tap the e-mail address.

  5. Update the Incoming Mail Server settings to the following:

    INCOMING MAIL SERVER SETTINGS:
    HOST NAME: mail.ppi.net


  6. Tap SMTP under Outgoing Mail Server and update the Outgoing Mail Server settings to the following:

    OUTGOING MAIL SERVER SETTINGS:
    HOST NAME: smtp.ppi.net
  7. Tap Done.


Troubleshooting Tips

If you're still having trouble connecting to email, please ensure the following is setup.

Incoming Mail Server Settings
Server: mail.ppi.net
Port: 993
Encryption: SSL

Outgoing Mail Server Settings
Server: smtp.ppi.net
Port: 587
Encryption: SSL

  • SmarterMail, Email, Email Settings, Email Setup, iPhone, iPhone Settings
  • 2 Users Found This Useful
Was this answer helpful?

Related Articles

IMAP Folders are not displaying in Outlook

When an account is setup as IMAP in Outlook sometimes the folders do not display.  To get the...

"550 Authentication is Required for Relay" when Sending Email

Problem: Emails sent from an email client, like Microsoft Outlook or Outlook Express, result in...

Syncronize contacts, Calendar on iPhone - CalDAV, CardDAV

CardDAV for Address Book Follow these steps to set up sync through CardDav: Settings...

Syncronize contacts, notes, and calendar using SyncML

To synchronize contacts via SyncML, users need to install the Funambol SyncML client to their...

Turn off Focused Inbox in Outlook

This article provides instruction on how to turn off Focused Inbox in Outlook 2016, Outlook on...