Knowledgebase

Concise guide on how to use the SmarterMail Listserv feature along with the basic commands for managing your mailing list:

1. Understanding Listserv Commands:

   • Listserv commands allow you to control the list through email messages sent to the listserv command address.
   • By default, the command address for a domain is "listserv@example.com", where “example” is your domain name. However, your system administrator may change this command address.

2. Sending Commands:

   • To issue a command, compose an email to the command address with the command in the body of the message. The subject of the email is ignored.

   • Available commands include:

   • Help listname: Replies with the contents of the Help system message for the specified list.

   • Subscribe listname: Adds your email address to the subscribers list of the mailing list. Note that this command can be disabled by the domain administrator.

   • Unsubscribe listname: Removes your email address from the subscribers list for the mailing list referenced by listname.

   • Set mode digest listname: Sets your email address to receive emails in digest mode, combining all messages into one email at regular intervals.

   • Set mode standard listname: Sets your email address to receive emails in standard mode (the default), sending messages individually to your email account.

3. Additional Configuration:

   • Customize your mailing list further by exploring other features:
     • Banned Posters: Prevent specific email addresses or domains from posting to the list.
     • Messages: Configure headers, footers, and replies sent to listserv commands.
     • Custom Fields: Customize list postings with subscriber-specific fields.

Remember to replace listname with the actual name of your mailing list.

Variables to be used within the email

• Unsubscribe Link (#UnsubscribeLink#) - An unsubscribe variable is included to allow users to unsubscribe from the mailing list with a URL. Note: This URL can also be given friendly hyperlink text (rather than linking the URL) by modifying the Friendly Unsubscribe setting when configuring or modifying a mailing list. For more information, see Mailing List | Options.
• Recipient (#Recipient#) - The email address of the subscriber who was sent the message.
• Sender (#Sender#) - The email address of the user sending the message.

SmarterMail's online documentation can be viewed here: https://help.smartertools.com/SmarterMail/Current/Topics/DomainAdmin/Settings/MailingLists/Overview