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Sharing Uploaded Files with Your Pen Publishing Interactive SmarterMail Account

Sharing Uploaded Files with Your Pen Publishing Interactive SmarterMail Account

One benefit of using SmarterMail’s file storage versus sending attachments is that it allows users to send larger files without worrying about hitting any attachment size restrictions enforced by a domain administrator, system administrator, or hosting company. 

With file storage, users can upload files to the mail server and then share them by sending out links to those files. Recipients can then download the files to their local desktop or mobile device. 

Sharing files is easy, but it does require a couple of simple steps. These include:

  1. Enabling pubilc access to the file, and
  2. Sharing the link to the file in an email or live chat.

Enabling Public Access

Once the file is uploaded to the file storage area, it will be listed alphabetically by file name and displayed along with all of your other files. To set the sharing options for the file, you simply need to edit the file's settings by selecting its card from the list.

Once you've clicked on the file's card:

  • Enable Public Access - Toggling this option to on allows you to make the file available for sharing via a public link. Keeping the toggle off makes the file private, and, therefore, unable to be shared.
  • Password - The password used to download the file. Leave this blank if you don't want to password protect the link.
  • Public Download Link - This is the direct link to the file. This can be shared to anyone by copying the link and inserting it into an email message or live chat.

Sharing a Link

Once you've added public access to a file, the next thing you need to do is share it with someone.

To share a file directly from the webmail interface, simply type up your message, and when you want to insert the link, select the Actions (...) button and when the menu drops down, select Link File. A modal window opens and you'll be able to select a file from anywhere within File Storage. Click the Link button, the file's name is inserted into your message, and that file name also acts as the clickable link for the user. They simply click the file name and they can download and save the file anywhere.

 

If you're using a separate email client, or even live chat, you can use the Public Download Link. Just add that entire link to any message created in an email client, when using live chat, when exchanging text messages or any other communication method and whomever you're talking to can download your file.

  • SmarterMail, email, File Sharing
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