Email setup for Outlook 2010 or higher (non-SSL)

IMAP is a newer protocol that keeps all messages and folders on the server. In addition, IMAP idle is an optional feature of the IMAP protocol that pushes all new messages to Outlook as they are received by the mail server. Unlike POP, IMAP offers two-way communication between your mailbox and your email client(s). This means when you log in to the WebMail interface, actions you performed on email clients and mobile devices will automatically appear in the Web interface (and vice versa).

With POP3, your mail is saved in a mailbox on the remote server until you check your mail. When you check your mail, all of the mail is downloaded to your computer and is no longer maintained on the server. If you use POP3 and are traveling or checking your mail from multiple locations, you will not be able to view any of your old mail because the messages only exist on the computer on which you originally received your mail. NOTE: If you have enabled Outlook to keep messages on the server, you will be able to access your messages and folders from any computer via the WebMail interface or your mobile device.

Follow these steps to create an Outlook 2010 or higher POP3 or IMAP account:

Your domain name is what is after the @ symbol in your email address. For example,, the domain is In the following instructions, replace <your domain> with your domain name.

  1. In Outlook, go to File, Click the Info tab
  2. Click Account Settings
  3. Click New
  4. Click Advanced Options
  5. Check Let me setup my account manually radio button.
  6. Click Next.
  7. Click the IMAP button.
  8. Enter the following information:
    • Your Name:
    • Email address:
    • Incoming Server: pop.<your domain>
    • Outgoing Mail server: smtp.<your domain>
    • User name: Your complete email address
    • Password:
  9. Click Next.
  10. If your mail server requires SMTP Authentication, follow these steps. If you are not sure if your mail server requires SMTP Authentication, please contact your hosting company or ISP.
    • Click on More Settings.
    • Navigate to Outgoing Server Tab
    • Check "My Outgoing Server requires SMTP Authentication".
    • Click OK.
  11. Click on the Advanced tab.
  12. Change the Outgoing server (SMTP) to 587.
  13. Click OK.
  14. Click Next.
  15. Click Finish.
  • Outlook, IMAP, Settings
  • 0 Users Found This Useful
Was this answer helpful?

Related Articles

Configure SmarterMail IMAP for iPhone or iPad

The iPhone and iPad supports IMAP. IMAP will allow you to retrieve emails and folders from...

IMAP Folders are not displaying in Outlook

When an account is setup as IMAP in Outlook sometimes the folders do not display.  To get the...

Accessing existing Account Setting on an iPhone

This article will help you confirm that your email account setting are setup correctly On...

What SMTP port should I use

port 587 is the preferred port for mail submission.

Set up Mac mail with IMAP

MAP is a protocol that keeps all messages and folders on the server. In addition, IMAP idle is an...