Knowledgebase

Resolve Inability to Send from Shared Email

If you are unable to choose the send as email address in a shared email box please see the related articles below.

https://docs.microsoft.com/en-us/Exchange/recipients/mailbox-permissions

https://support.microsoft.com/en-us/help/3045224/can-t-send-an-email-message-when-full-access-permission-is-granted-to
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